WHAT NEVER TO SAY TO YOUR STAFF

The only thing worse than a micromanager at work is a boss who is constantly critical of their staff or spends more time belittling the people who work for them then focusing on all the good a person brings to your team. Here are some things you should never say to your staff.

1) “You really messed this up.” This language attacks and belittles the person you’re directing it at. When you go on the attack, it will only be human for your staff member to go on the defensive, and then no one wins. Try instead something to the effect of, “Let’s try and sort this out.”
2) “I can’t believe you’re late again.” No workplace will tolerate excessive lateness, and chances are pretty good that you’re also reporting to someone in a higher position than yours who may notice a member of your staff isn’t abiding by the proper start time. Again, don’t go on the attack. Approach the situation with care. Ask instead, “Is everything going okay? I’ve noticed you haven’t been able to get here on time lately. Is there anything I can do to help you improve on that?”
3) “That is a terrible idea.” Sure, we all have bad ideas, but there are much better ways we can be told then to be made to feel like we’re two inches tall. Try instead: “That’s an interesting proposition. What would you think I we tweaked it slight to [add another solution].
4) “Your job is on the line!” Nothing like panic to cause anxiety in your staff and paralyze them from being able to do a good job. Don’t bully your staff. They’re adults. They’re probably constantly aware that they could lose their jobs at any moment. Instead, try: “Let’s make sure you put your best foot forward so we can paint you in the best light possible.”
5) “If you don’t like it, I’ll find someone else who does.” No one wants to feel expendable. You’ll get the most out of your staff when you make them feel essential. You’ll also be giving this person a green light to start looking for another job, which is probably not in your best interest. Instead, try: “Let’s find a way to make this work.”

Get more exciting communication tips in Your Self-Sabotage Survival Guide by Karen Berg. Read more here: tinyurl.com/y786t4ax